Delivery Conditions

Delivery Charge – weddings & events

Delivery charge is calculated on a mileage and time basis. Alternatively, cakes can be collected from my address. If you choose delivery, it is my intention that your cake will be delivered in perfect condition prior to the start of your event. However, I ask for patience with factors that may be beyond our control (e.g. traffic conditions) as I cannot be held liable for any such delays. In some circumstances, I may recommend the cake is delivered 1 day in advance. It is your responsibility to ensure you inform us of your correct details/timings plus the postcode of the venue.

In the unlikely event of late delivery, the maximum compensation will be a refund of the delivery price. I cannot be held liable for any damage that is rendered to the cake at the venue once I have left the premises. It is with this in mind that I require somebody responsible, to check that they are happy with the cake before I leave. If you chose to collect the cake, I will not be held liable for any damage to the cake once it has left my possession. Tiered cakes are most at risk during transport, so please seek advice on how to transport it, and I highly recommend you check your wedding insurance covers cake damage. To ensure your cake is as fresh as possible, I recommend it is collected the day before the wedding. Late requests for delivery (after securing the booking based on collection) will be accommodated where possible, but cannot be guaranteed, as earlier delivery commitments must take priority.

Shipping/Postage Charge

Should you choose to have your item shipped/posted, then postage costs will be invoiced to you once your order has been completed. This is will be using Royal Mail or Parcel Force first class service and will re-charged to you at cost price. If you prefer to have an alternative service, please contact me to arrange.